STANDARD TERMS AND CONDITIONS OF TRADING 1. All orders are accepted subject to price ruling at date of dispatch and to the minimum order charge applicable at the time. Carriage and packaging will be charged on the whole of the order and VAT will be charged at the rate or rates prevailing. 2. Delivery dates are based on estimates given by our suppliers and are not guaranteed. Deliveries can be delayed by non-completion or non-arrival of required documents including firm order, end-use statement, import certificate, letter of credit or any other appropriate document. No liability is accepted for any fault or delay caused by any contingency beyond our control or the control of our suppliers. In no event shall liability be accepted for consequential or special damages on account of delay due to any cause. 3. Shortages or damages should be reported within 48 hours of receipt of goods. Non-receipt of goods should be reported within 4 days of receipt of the Advice Note or Invoice otherwise delivery will be assumed to have been made in full and goods will be charged for in full. 4. Faulty goods must be reported within 48 hours of receipt. Halcyon Computer Supplies Ltd shall arrange for replacement goods to be dispatched at the earliest available opportunity. The replacement goods shall be invoiced and an appropriate credit raised against the faulty goods once the fault has been confirmed. Faulty goods shall not be refunded unless a replacement is unavailable. 5. Payment becomes due 30 days from date of invoice where payment is to be made by cheque. Where the preferred payment method is BACS, payment will become due no later than the last working day of the month following the month of invoice: non-payment of due invoices will result in orders being held until such payments is received. We reserve the right to charge interest (at 3% per month) on any account not paid within our terms of trading. Such interest will be calculated from the last day of payment permissible within our terms. On any account not paid within our terms of trading we reserve the right to add to the account any costs incurred by us in instructing an agent or solicitor to act on behalf in the recovery of the account. 6. RISK AND PROPERTY; goods supplied by Seller shall be at the Buyers risk immediately on delivery to the Buyer or into custody on the Buyers behalf (whichever is the sooner) and the Buyer should therefore be insured accordingly. Property in goods supplied will only pass to the Buyer when the goods which are the subject of the contract have been paid for in full. When payment has become due and has not been received in full by the Seller; the Seller shall have the right at his absolute and sole discretion to treat the contract as discharged and to repossess the goods supplied thereunder. In the event of the Buyer becoming insolvent or of a liquidator or receiver being appointed to administer the Buyers affairs prior to payment in full to the Seller, the Seller shall have the right at his absolute and sole discretion to forthwith treat the contract as discharged and to repossess the goods. 7. Goods are guaranteed to the extent of the guarantee, if any, of the manufacturers. Claims under guarantee are limited to whatever amount, if any, is recoverable from the manufacturer under such guarantee. 8. No goods may be returned without prior agreement and may be subject to a handling charge if applicable.